A ticket numbering system helps organize all related written communications for both the customer and your technical support agent. Chronologically grouped to show the status of your requests and shows the assigned agent. This is available to all online support subscribers.
Video learning center
A quick and informative library of videos designed for training new employees or learning about specific features in BIS. Unlimited viewing is provided to all online support subscribers.
This section includes the most recent updates, documents, and/or utilities that enhance your BIS software. Current Software Update Subscription (SUS) is required.
Search for specific information by key words or phrases included in professionally written articles by our own technicians. This self-service feature is available 24/7 to all current SUS and/or online support subscribers.
Custom Reports/ Programs
Upcoming webinars, training schedules, projected update releases and more are listed in this section for your information.
Your ideas are greatly appreciated and we’d love to hear from you. Or perhaps you couldn’t find an answer to your question in our Knowledge Base feature. Send us your comments here.
To reduce any confusion about what is covered under your support contract we have included a definition of our company policy in this section.
Always have the forms you need! Get your economical BIS® checks and other forms from our authorized supplier.